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Payment Options

The preferred method of payment

Amber Homeloans would prefer all their customers to make mortgage payments by Direct Debit, on the pre-agreed payment date, as this is the contractual method of payment which is detailed in the mortgage terms and conditions. However, we do understand that there is a need for flexibility and that a 'set' payment date isn't always convenient.

Pay by our website

You can do this by clicking on “Your account” once you have registered you will be able to make card payments.

Please note payments are non refundable if they are made online. If you have any questions please contact us on 0345 6020750.

Paying by Debit Card

You can make payments towards your mortgage, any arrears balance or any fees incurred simply by calling our Credit Management Department and using your Debit Card. A card payment takes only seconds to process and your mortgage account will be updated immediately.

Paying directly into our Bank account

You can arrange to make an 'over the counter' payment or a bank transfer, directly into our Barclays bank account, by contacting our Credit Management Team or Customer Contact Centre and asking for our account number and sort code. This type of payment can usually be credited to your mortgage account within 48 hours of the money being paid or transferred.

Please note: To assist us in processing and allocating monies, when you make a payment or transfer into our Bank account, always use your mortgage account number as a reference.

Paying by Cheque

You can send a cheque or bankers draft, addressed to Amber Homeloans, to our Cheque processing team at the following address:

Gateway House, Gargrave Road, Skipton, North Yorkshire, BD23 1UD

Please ensure that your name and mortgage account number are clearly printed on the back of the cheque.

Other Options

If you find that none of the aforementioned payment methods are convenient, please contact our Customer Contact Centre on 0345 602 0750 to discuss whether any other options can be considered.

17 May 2021

Contact Us

Call us on 0345 602 0750*

Fax us on 0345 602 0738

Our lines are open:

Monday - Friday
09:00 - 17:00 Customer Contact Centre

08:30 - 20:00 Credit Management Department

9:00 - 13:00 Credit Management option only

Email us

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*Calls may be recorded for training, monitoring and regulatory record keeping purposes
Amber Homeloans Ltd is authorised and regulated by the Financial Conduct Authority under registration number 306346
Registered office: The Bailey, Skipton, North Yorkshire, BD23 1DN Registered in England and Wales number 2819645
Subject to status and valuation. Amber requires a first mortgage on the property. Minimum age 18 years. Site intended for UK residents only.